Returns & Exchanges
At Manhattan Products, we stand behind the quality of our electronics and offer a 30-day window for returns or exchanges on all items in their original packaging. We aim to ensure you are completely satisfied with your tech purchase through a transparent and efficient resolution process.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the electronic components in their original box, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or ship your exchange unit within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing